According to
the Gartner Group, over 70% of the global 2000 companies now have at least one
gamified process. Gamification is a way of improving how you engage with
end-users. This typically takes place on some type of online platform – making
the experience more fun and rewarding for customers, employees, or business
partners. Many gamification applications will issue badges, points or some
other incentive for active participation. A simple example is to allow users to
vote thumbs up or thumbs down or Likes on Facebook.
A collection of best practice articles to help grow companies with an emphasis on finance. The goal of the blog is to explain how these best practices work, enabling anyone to put these ideas to immediate use. Articles are written by Matt H. Evans, CPA, CMA, CFM
Sunday, August 7, 2016
Thursday, July 21, 2016
Getting out of the Quantitative World
The world is
highly quantitative – it’s all about the metrics and meeting the numbers.
Everyone is counting something – number of customer complaints, number of web
visits, percentage increase in sales, and the list goes on and on. With so much
emphasis on the quantitative side, the qualitative side gets lost and it is the
qualitative stuff that is becoming more important. One reason qualitative
information gets de-emphasized is that it is difficult to measure. If we can’t
measure it, then it gets ignored. This is one of the fallacies with financial
reporting; things like talent, leadership and brand recognition are no-where to
be found on the financial statement. But these qualitative characteristics are
the real drivers of performance and they warrant more attention in today’s quantitatively
obsessed world.
Thursday, June 30, 2016
Embracing UX Design
Growing and
maintaining a product now requires recognition of User Experience or UX Design.
Even service oriented companies should pay attention to UX Design because the
world is so digital and connected – your online presence requires great UX
design. Regrettably, many companies have
yet to embrace the concepts of UX design.
Tuesday, June 21, 2016
Putting Emphasis on Knowledge Assets
Knowledge
workers are a critical source of value and in today’s world of intellectual
assets, they represent your only competitive advantage. The fact that so many
companies struggle to attract and retain top talent attests to a much deeper
problem – your existing knowledge assets are poorly managed. There is enormous
waste every day in every company. It stays hidden out-of-sight with too much emphasis
on the day to day operational stuff. It has to do with not leveraging your
knowledge and people like you should.
Monday, June 6, 2016
BADIR: A Simple Approach to Analytics
The best
companies in the world have embraced data analytics. They know how to capture
and analyze data for continuously solving problems and improving the bottom
line. Unfortunately, analytics is often lacking for less sophisticated or
smaller companies. One way to put analytics into your business is to follow the
BADIR Formula:
Wednesday, May 25, 2016
SEO: An Inconvenient Truth
If you expect to get
noticed in this global connected world, you are going to have to embrace something
called Search Engine Optimization or
SEO. It seems every year someone declares SEO is dead. Yes, SEO is very
difficult and it does require a serious commitment of time and money. But take
a hard look at your competition and see how effective they are over the
internet. They haven’t updated their website in over six months, they still
have fixed tables for presenting content and they continue to ignore the mobile
world. Also think about the fact that there are over a half a trillion web
sites online. So even if you do just basic SEO, you are bound to realize
some big benefits that can help your company in the long run.
Tuesday, May 10, 2016
In Pursuit of the Micro Moment
For the last
few years Google has been spending a lot of time trying to understand something
called the micro-moment. The micro-moment is the time between researching a
product or service and the time a person makes the buy decision. It is during
this slice of time that the brain tells the person; yes you should (or should
not) buy this product or service. Understanding the brain and a person’s
emotional response during these micro-moments has become very important for
marketers. This behavioral approach to marketing is often referred to as
Neuro-Marketing.
Wednesday, April 27, 2016
Hand Shakes vs. Lawyers
We live in a
world where timely execution is critical. Obstacles and delays can be detrimental
to many businesses in this fast paced changing world. What helps is when you
can trust someone based on a handshake and get things done quickly before
having to execute legal agreements. Yes, this may fly in the face of a more
cautious and traditional view of business which advocates, get everything in
writing and make sure you hire a lawyer. However, this traditional view of
business is increasingly not grounded in the reality of how people need to get
things done.
Monday, April 18, 2016
Is This Person Right for Your Company?
It
represents one of the most important decisions a company will make – should we
hire or not hire this person. Bringing the right person on board goes a long
way towards growth and value for any company. So how can you tell if you have
the right person? You can start by comparing the person against your culture
since this represents an immediate show-stopper. If the person doesn’t fit your
culture, then the person is most likely not a good fit for the long-run.
Wednesday, April 6, 2016
Do You Know Your Algorithms
If you want
to drill down to the root cause behind what drives so much value in today’s
world, then you need to know your algorithms. An algorithm is a set of
instructions that processes inputs and provides some output. Companies that
master their algorithms unleash incredible value. Take for example Uber which
relies on algorithms to locate available drivers for customers, processes locations
and times, and then delivers online progress and statistics of the ride. When
you couple algorithms with great design, then you have a value proposition that
others will want. Therefore, getting your algorithms right has profound
implications on your business.
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