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Tuesday, March 29, 2016

People Need Coaching - Part 2 of 2

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Part 1 of this article laid the groundwork for transforming managers into coaches. Part 2 of this article will focus on what every manage...
Friday, March 18, 2016

People Need Coaching - Part 1 of 2

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There are plenty of programs to help build and develop human resource capital within the organization; things like personal balanced ...
Monday, March 7, 2016

Lessons from the Shared Economy

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The shared economy has become very real and can no longer be ignored by all businesses. According to PriceWaterhouse Coopers, the sha...
Friday, February 26, 2016

The New Math for Pricing

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It represents one of the most difficult decisions you will make: What price do I charge for my products? Many people, including myse...
Monday, February 15, 2016

Welcome to a World of Structural Change

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It used to be economic change would run in cycles. We would experience periods of high inflation followed by tight monetary policy th...
Friday, February 5, 2016

Focus on the Process - Part 2 of 2

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The words “business process reengineering” still leaves a negative impression for many in the business world. Years ago companies rush...
Thursday, January 28, 2016

Focus on the Process - Part 1 of 2

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All businesses require processes for the creation of products and services. A process is a collection of activities that consumes res...
Tuesday, January 19, 2016

Machines of Loving Grace

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Machines of Loving Grace is the title of a book written by John Markoff. Markoff is a science writer for the New York Times who has ...
Thursday, January 7, 2016

Why Customer Retention is so Important to Growth

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For many businesses, the challenge of growth has become exceedingly difficult. Larger companies seem to grow through acquisition sinc...
Tuesday, December 29, 2015

Let's Define Best Practices

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One of the most overused terms in business has to be: Best Practices. It seems everyone (including myself) is always labeling somethi...