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Thursday, January 28, 2016

Focus on the Process - Part 1 of 2

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All businesses require processes for the creation of products and services. A process is a collection of activities that consumes res...
Tuesday, January 19, 2016

Machines of Loving Grace

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Machines of Loving Grace is the title of a book written by John Markoff. Markoff is a science writer for the New York Times who has ...
Thursday, January 7, 2016

Why Customer Retention is so Important to Growth

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For many businesses, the challenge of growth has become exceedingly difficult. Larger companies seem to grow through acquisition sinc...
Tuesday, December 29, 2015

Let's Define Best Practices

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One of the most overused terms in business has to be: Best Practices. It seems everyone (including myself) is always labeling somethi...
Friday, December 11, 2015

The Three Most Important Skills

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It was said some 20 years ago by the Education President, George H. W. Bush that everyone should be able to: Speak, Write and Think ....
Wednesday, December 2, 2015

Why Link Pay to Performance

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If you expect to attract and retain the best people, you must have market competitive pay. Additionally, you have to be willing to ac...
Tuesday, November 24, 2015

Recognizing Intellectual Capital

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The traditional accounting model with its financial statements is increasingly inadequate in helping us understand what drives value ...
Thursday, November 12, 2015

A Better Way to Grow

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The consensus amongst most is that bigger is better. With increased pressure on our natural capital (soil, water, oceans, etc.) and a...
Monday, November 2, 2015

Is Knowledge Really Power?

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We all recognize (at least I hope most of us) that knowledge is instrumental to value-creation and that knowledge as an asset is far ...
Thursday, October 22, 2015

Three Frameworks for Higher Productivity

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Increasingly we live in a world where we have to get a lot done and since no-one can change time, the key is to get more out of the t...