Upcoming Articles

NOTE: Effective January 1, 2017, I will no longer post new articles since I am now fully retired.

Thursday, July 30, 2015

Want a Superior Workforce? Hire Women



It goes without saying that people make the difference in great companies. Author Jim Collins brought this point home in his book: Good to Great. One reason this can be challenging is that people are different and they may not work well with others. So how do you reduce the selection process and find people who can add the highest value across the entire workforce? Well you may have to be somewhat bias in favor of women.

Monday, July 20, 2015

The ABC's of Competency Models

As you drill down the drivers of performance for most organizations; things like great customer service, efficient processes, and empowering technology, you reach a base level for making these drivers happen. This gets you back to the qualities of your human resources – knowledge, expertise, experience, and those things needed for successful execution. And the combination of skills, expertise, knowledge and other intangibles will vary from job to job, function to function. For example, what we need for executing for securing new customers is not necessarily the same as what we need for efficient processes.

Sunday, July 12, 2015

Cyber Security 101



One of the most profound challenges facing every company is Cyber Security. Many of us, including myself, are ignorant about the threat. Some of the largest companies are experiencing massive data breaches. Examples include:

·         Target Department Stores - Debit and credit card data stolen impacting 100 million customers
·         J. P. Morgan - Customer data compromised affecting 76 million customers
·         Home Depot – Reported 50 million customer email addresses stolen